Artificial intelligence and automation
In a small business it is easy to lose hours retyping the same data from an inbox into a spreadsheet. You can hand that part to a machine. Automations, chatbots and small internal systems run the dull work in the background while you deal with customers.
What exactly you get
Every service in this area below: what it is for and what exactly is included. If something you need is not on the list, just ask.
Business automation
The tools you already use start passing data to each other without you in the middle. Form, email, spreadsheet, invoice — one chain instead of five clicks.
- Make or n8n under the hood, so there is no code on your side
- An enquiry lands in your spreadsheet, inbox and calendar at once
- OpenAI models where something needs summarising, sorting or drafting
- The process gets mapped out on paper before anything is switched on
AI chatbots
An assistant on your site or Messenger that answers customer questions at night and at weekends. Trained on your own material, not on generic filler.
- A knowledge base built from your offer, pricing and common questions
- Collects contact details and hands the conversation to you when a question gets hard
- Chat transcripts show what customers are really asking about
- Topic limits, so the bot does not invent answers outside its remit
CRM systems
One place where every enquiry is visible and you know what happens next with each one. No more notes in your phone and emails that vanish.
- A pipeline shaped around how you actually sell
- Follow-up reminders, so no enquiry goes cold
- Enquiries from the website and the phone arrive on their own
- A plain view of how many enquiries, quotes and closed deals you have
Custom applications
A tool built around one of your processes: a quote calculator, a client portal, a booking system. For when off-the-shelf software does not fit.
- Next.js and TypeScript — the same stack this site runs on
- Scope and milestones written down first, payment per milestone
- Works the same on a phone as on a desktop
- You keep the code, so you are never locked in to me
Profit Site
Just need a good website without taking everything apart first? Profit Site comes with a fixed scope, a fixed price and a launch in 14 days.
- Fixed scope
- Fixed price
- Live in 14 days
The other areas
All servicesProjects rarely fit into a single box. Here is what else I can take off your hands.
Not sure this is the right area?
Describe briefly what you want to achieve. If it belongs in another category, or not with me at all, you will hear so straight away rather than having the conversation dragged out.